Effective Date:15/04/2025
At NettChain ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our cryptocurrency SaaS platform, available at https://nettchain.com (the “Site”), including all related services, APIs, webhooks, and tools (collectively, the “Services”).
1. Information We Collect
We may collect the following types of data:
a. Personal Information
- Name, email, and contact details
- Company or organization name
b. Technical & Usage Information
- IP address, device and browser type
- Access times, page views, and referring URLs
- Logs of API and webhook activity
c. Blockchain Data
As a blockchain platform, we process public blockchain addresses and transaction data. This information is publicly available on-chain and is not considered personal information under most privacy regulations.
2. How We Use Your Information
We use your data to:
- Provide, operate, and maintain our Services
- Improve platform performance, functionality, and security
- Communicate with you, including sending service-related notices
- Process payments and manage user subscriptions
- Detect, investigate, and prevent fraud or misuse
3. Sharing of Information
We do not sell or rent your personal data. We may share data only in the following cases:
- With trusted service providers who assist in operating our Services (e.g., cloud hosting, payment processors), under strict confidentiality agreements
- When legally required, in response to lawful requests by public authorities
- With your explicit consent or at your direction
4. Data Security
We implement robust security measures to protect your data:
- End-to-end encryption (HTTPS, SSL/TLS)
- Secure API key authentication
- Access control and audit logging
- Regular vulnerability scanning and monitoring
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain data processing
- Withdraw your consent at any time
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at [email protected].
6. Data Retention
We retain your information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. International Data Transfers
If you are located outside of the country where our servers are hosted, your information may be transferred to and processed in a country that may not provide the same level of data protection. By using our Services, you consent to such transfers.
8. Third-Party Services
Our platform may link to or integrate with third-party tools or services. We are not responsible for the privacy practices or content of those third parties.
9. Updates to This Policy
We may update this Privacy Policy from time to time. We’ll notify you of significant changes by posting an updated version on this page. Continued use of the Services after changes are made constitutes your acceptance of the new policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
📧 Email: [email protected]
🌐 Website: https://nettchain.com